about your booking

Made your mind up? Your next trip will take you to beautiful Paznauntal? We are looking forward to welcoming you and are already getting everything ready for you. We have compiled the most important points for you so nothing important is forgotten and your stay is as hassle-free as possible, from arrival to departure.

  • Arrival & Departure
    • Rooms are ready for you from 14.00
    • We would ask that you check out by 10.00 at the latest
    • Earlier arrival is possible and breakfast can also be enjoyed on the day you are due to arrive, for a fee
  • Preparation for infants
    • We would ask you to let us know if you require a cot, high-chair or anything specific.
  • Discounts for children

    You benefit from attractive child discounts here with us. We are happy to provide information.

  • Some pets are welcome in the hotel
    • Your dog is welcome in the holiday home and in the apartment
    • The rate is 15 Euro per day, not including feed
    • Unfortunately dogs are not permitted in the restaurant area
    • Your dog is welcome in the lobby and on the terrace
  • Guest card hand-over
    • Get your card at check-in
    • Even if your room is not yet ready, you may also collect your guest card in advance at Reception 
  • Parking spaces
    • We have plenty of free parking spaces
    • There is another big car park to the rear of Apart Post
    • We also have two parking spaces for E-cars. Charging is available for a fee
  • Payment methods
    • As well as cash, we also accept debit cards, as well as MasterCard and Visa
  • Cancellation terms
    • Up to 30 days before arrival: Free
    • Between 29 and 8 days before arrival: 70%
    • 7 days before arrival and up to the day you are due to arrive: 90%
    • Premature travel interruption: 100%

    We recommend taking our travel cancellation insurance, e.g. with Europäische Reiseversicherung. In the event of incidents.